Book Chapter

·2020

Customer Oriented Product Design and Intelligence

Selçuk Çebi YTU , Cengiz Kahraman YTU

Studies in systems, decision and control

No open-access abstract is available for this article. Use the DOI link on the right to read the full text.

Keywords

Voice of the customer Product design Customer intelligence Computer science Product (mathematics) Systems engineering Process management Customer to customer Customer advocacy Knowledge management Engineering Customer retention Business Marketing Service quality Service (business)

Subject Areas

Color perception and design ·Social Psychology ·Social Sciences
Quality Function Deployment in Product Design ·Management of Technology and Innovation ·Social Sciences
Multi-Criteria Decision Making ·Management Science and Operations Research ·Social Sciences

OpenAlex SDG Match

SDGs auto-classified by OpenAlex (score ≥ 0.4 shown).

Industry, innovation and infrastructure 42%