Examining the effect of cultural differences measuring with cultural intelligence scale (cqs) on employees job satisfaction in multi-cultural companies

Abstract

In recent years, multiculturalism and management ofcultural differences issues have begun to gain importance with globalizationprocess and these issues become to two of main research topics in literature.These topics especially have associated with the cultural intelligence whichhas become the focus of much research. Within the framework of these issues,this study was conducted with an aim to examine the effect of culturaldifferences on job satisfaction in MNCs with cultural intelligence subscales. Withthis purpose, the survey was prepared which comprised of three parts(demographical questions, Cultural Intelligence Scale (CQS) questions andMinnesota Job Satisfaction Scale questions). The survey of this study wasconducted on 100 employees working in different firms operating in differentindustries in Turkey. The obtained data from the questionnaires were analyzedthrough the SPSS statistical packaged software. The analyses results revealedthat both dimensions of cultural intelligence had effect on all dimensions ofjob satisfaction.