No open-access abstract is available for this article. Use the DOI link on the right to read the full text.
Keywords
Quality function deployment
Customer satisfaction
Analytic hierarchy process
Voice of the customer
Computer science
Fuzzy logic
Service quality
House of Quality
Process management
Business
Service (business)
Operations research
Mathematics
New product development
Marketing
Customer retention
Artificial intelligence
Subject Areas
Quality Function Deployment in Product Design
·Management of Technology and Innovation ·Social Sciences
Multi-Criteria Decision Making
·Management Science and Operations Research ·Social Sciences
Customer Service Quality and Loyalty
·Organizational Behavior and Human Resource Management ·Social Sciences
Citations by Year
2022: 2
2023: 1
OpenAlex SDG Match
SDGs auto-classified by OpenAlex (score ≥ 0.4 shown).
Industry, innovation and infrastructure 45%
Loading…
Loading…