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Keywords
Multiple-criteria decision analysis
Customer satisfaction
TOPSIS
Fuzzy logic
Interval (graph theory)
Transport engineering
Business
Computer science
Operations research
Marketing
Engineering
Mathematics
Artificial intelligence
Subject Areas
Multi-Criteria Decision Making
·Management Science and Operations Research ·Social Sciences
Fuzzy Systems and Optimization
·Statistics and Probability ·Physical Sciences
Customer Service Quality and Loyalty
·Organizational Behavior and Human Resource Management ·Social Sciences
Citations by Year
2012: 1
2014: 15
2015: 16
2016: 16
2017: 16
2018: 24
2019: 16
2020: 17
2021: 17
2022: 16
2023: 22
2024: 9
2025: 14
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