The impact of the COVID-19 pandemic on Crew Resource Management (CRM) attitudes: A comparison between cabin crews’ attitudes before COVID-19 and during the COVID-19 process

Business And Management Studies An International Journal

Abstract

In this study, the effect of COVID-19 on the aviation industry is discussed in terms of its effect on the attitudes of employees on Crew Resource Management (CRM). In addition, this study investigates whether there was a significant difference in CRM attitudes of cabin crew before COVID-19 and during the COVID-19 process. The findings of the study are essential for a safe flight operation. The COVID-19 process is the period that started with the World Health Organization’s global epidemic declaration in March 2020. In this study, with the participation of 250 cabin crew members working in a corporate airline company, the data obtained showed no significant difference between the CRM attitudes of cabin crews before COVID-19 and during the COVID-19 process.

Keywords

Coronavirus disease 2019 (COVID-19) Crew Pandemic Aviation Declaration 2019-20 coronavirus outbreak Business Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) Process (computing) Significant difference Crew resource management Personal protective equipment Aeronautics Medicine Engineering Political science Virology Computer science Disease

Subject Areas

COVID-19 Pandemic Impacts ·Economics and Econometrics ·Social Sciences

Supply Chain Resilience and Risk Management ·Strategy and Management ·Social Sciences

Occupational Health and Safety Research ·Radiological and Ultrasound Technology ·Health Sciences

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Good health and well-being 68%

The impact of the COVID-19 pandemic on Crew Resource Management (CRM) attitudes: A comparison between cabin crews’ attitudes before COVID-19 and during the COVID-19 process

Abstract

Keywords

Subject Areas

Citations by Year

OpenAlex SDG Match

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